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Debit alerts, transaction receipts, statements, POS slips, app screenshots, chats with your bank — drag and drop whatever you have. Everything is encrypted and never shared without your consent.
Failed-transaction dispute resolution · Nigeria
Failed transfer, ATM or POS error, double debit, stuck reversal — upload your alerts, receipts and statements. Our AI analyses your dispute for free: how strong your claim is, what evidence is missing, and whether it's worth pursuing. If it is, we take it up with the bank for one flat fee.
Failed transfer reversal · ₦486,000
Illustrative example — your report is generated from your own evidence.
How it works
Most people give up after weeks of "reversal in progress" — or fight hopeless claims with the wrong documents through the wrong channel. We fix the order: know first, fight second.
Debit alerts, transaction receipts, statements, POS slips, app screenshots, chats with your bank — drag and drop whatever you have. Everything is encrypted and never shared without your consent.
In minutes you get a claim-strength score, a checklist of missing evidence, an estimated timeline — and an honest verdict on whether it's worth pursuing at all.
Choose to proceed and our specialists file a complete, properly documented complaint with your bank — and if it isn't resolved within the CBN's two-week window, escalate it to the CBN Consumer Protection Department. One flat fee. No percentage of your recovery.
The free analysis
Every upload gets a full diagnostic — even if we end up telling you not to pursue it. Especially then.
A clear 0–100 score built from how your evidence maps to what actually wins similar disputes.
Exactly which document, screenshot or record would strengthen your case — and how to get it.
If your claim is weak, we say so — before you spend a naira. We only take cases we believe in.
Your route through the official process — bank complaint desk first, CBN escalation if the two-week deadline passes.
What we handle
One specialty: money that left your account and never arrived where it should. Banks, fintechs, POS terminals, ATMs. No land, tenancy or personal disputes — ever.
You were debited, the beneficiary was never credited — and the money hasn't come back.
Cash not dispensed — or partially dispensed — but your account was debited in full.
Declined at the terminal but debited anyway; card payments charged for transactions that never completed.
Charged twice for one transaction, and the duplicate never reversed on its own.
Debited for electricity, data, airtime or TV — and the value was never delivered.
"Reversal in progress" for weeks or months — promised refunds that never land.
Pricing
Lawyers bill by the hour. Recovery agents take a cut of your money. We charge one transparent flat fee — quoted upfront, only if you choose to proceed.
Step one — everyone
₦0 forever
The full AI analysis of your dispute. No card, no commitment, no sales call.
If you choose to proceed
Flat fee · quoted upfront
Full professional preparation and management of your dispute, end-to-end. Your quote depends on the transaction type and amount — never on how much you recover.
You'll see your exact flat-fee quote with your free analysis — decide then.
Questions
Yes — completely. You upload your evidence, you get the full report: strength score, missing evidence, verdict and recommended path. No card details, no trial that converts, no obligation to proceed. We only earn if you choose to hire us afterwards.
Our AI reads every alert, receipt, statement and screenshot you provide and checks it against the CBN's own evidence requirements for an escalated complaint — transaction date and reference, amount claimed, supporting documents, and proof you first complained to your bank. It then generates your report, usually within minutes. A human resolution specialist reviews every case before you see your verdict.
Your quote covers everything: professionally drafted documents, filing with the right institution, follow-ups, escalations and progress updates until resolution. It's quoted upfront based on your dispute type, and we never take a percentage of what you recover. And because we only accept cases our analysis rates as worth pursuing, we're never charging you to chase a claim we don't believe in.
CBN rules require you to first lodge the complaint with the bank where the issue happened and give it two weeks to resolve. Only then can you escalate to the CBN Consumer Protection Department. Most complaints die at that first step — filed incompletely, to the wrong desk, with no reference trail. We file it complete and correct the first time, start the clock, and escalate the moment your bank misses its deadline.
No. We're a dispute-resolution service that combines AI analysis with experienced resolution specialists. Most disputes are won through proper documentation, the right escalation channel and persistence — not courtrooms. Where a matter genuinely requires a lawyer, we tell you so in your free analysis and can refer you to licensed partners.
Your files are encrypted in transit and at rest, processed in line with the Nigeria Data Protection Act, and never shared with any third party without your explicit consent. You can request deletion of your data at any time.
Then you've just saved yourself months of stress and money for the price of nothing. Your report will still show exactly why — weak evidence, expired timelines, or costs likely to exceed recovery — and what evidence could change the verdict if you can obtain it.
Start now — it's free
Upload your alerts, receipts and statements. In minutes you'll know if your claim is worth pursuing — and exactly what it will take to get your money back.
Debit alerts · receipts · bank statements · POS slips · screenshots — PDF or images
Demo only — files never leave your browser and nothing is submitted. The live service will be encrypted end-to-end.